General Terms and Conditions
These General Terms and Conditions (the “Terms”) govern your use of the website lucysvintage.com and your purchase of products from Nichloe Business & Trading GmbH. By accessing our website and making a purchase, you agree to these Terms.
1. Scope of Application
These Terms apply to all contracts between Nichloe Business & Trading GmbH and the customer regarding the purchase of goods through our website.
2. Conclusion of Contract
The presentation of products on our website is an invitation to treat and does not constitute a legally binding offer. By placing an order on our website, you are making a binding offer to purchase the selected products. We will send you an order confirmation email, which constitutes acceptance of your offer.
3. Prices and Payment
All prices on our website are in EUR and include VAT unless otherwise stated. The payment methods available are:
- Credit card
- PayPal
- Bank transfer
Payment must be made in full before the goods are dispatched.
4. Delivery
We strive to process and dispatch orders promptly. Delivery times may vary depending on the location and availability of the products. Shipping costs are calculated during the checkout process.
5. Right of Withdrawal / Cancellation
As a consumer, you have the right to cancel your order within 14 days of receiving the goods without providing any reason. To exercise this right, please notify us via email at Kundendienst@lucysvintage.com.
For more details, please refer to our Right of Withdrawal / Cancellation Policy.
6. Warranty
We offer a warranty for products that are defective or damaged upon receipt. If you receive a faulty product, please contact our customer service team within 14 days of delivery.
7. Liability
Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect or consequential losses or damages.
8. Governing Law
These Terms are governed by the laws of Germany. Any disputes arising from the use of our website or the purchase of products shall be subject to the exclusive jurisdiction of the courts in Göttingen, Germany.
9. Changes to Terms
We reserve the right to amend these Terms at any time. Any changes will be posted on this page, and the date of the last revision will be updated.
10. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Email: Kundendienst@lucysvintage.com
Address: Nikolaistraße 9, 37073 Göttingen, Germany